Terms of Service

Last Updated: October 26, 2025

Welcome to CampaignPipeline.ai (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your (“you,” “your,” or “User”) access to and use of our website at https://www.campaignpipeline.ai/ and any related applications, features, or services (collectively, the “Services”). CampaignPipeline.ai is owned and operated by AMA Music Marketing LLC, 3458 Canal Court, Jupiter, FL 33469.

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

1.1 Eligibility

You represent that you are at least the age of majority in your jurisdiction and have authority to bind any organization on whose behalf you use the Services.

1.2 Changes to Terms

We may modify these Terms from time to time. We will update the “Last Updated” date when changes are posted. Your continued use of the Services constitutes acceptance of the revised Terms.

2. Description of Services

2.1 Overview

CampaignPipeline.ai provides tools for campaign planning, analytics, automation, and AI-assisted content generation and rewriting.

2.2 Third-Party Dependencies

Certain functionality relies on third parties (e.g., OpenAI, Zapier, hosting, payments). Downtime or changes by those providers may affect the Services. Such events are outside our control, and we are not liable for resulting interruptions.

2.3 No Performance Guarantee

We do not guarantee specific outcomes, results, or performance from using the Services.

3. Account Registration

3.1 Account Creation

You may need an account. You agree to provide accurate, current, and complete information.

3.2 Security

You are responsible for safeguarding your credentials and for activity under your account. Notify support@campaignpipeline.ai of any unauthorized use.

3.3 Suspension/Termination

We may suspend or terminate accounts for any violation of these Terms, suspected fraud, unlawful activity, or to protect the Services or other users.

4. User Responsibilities

4.1 Compliance

You will use the Services in compliance with all applicable laws (including privacy, IP, consumer protection, export controls, and any relevant election or campaign-finance rules if you run advocacy campaigns).

4.2 Prohibited Conduct

You will not: (a) use the Services unlawfully; (b) upload malware or harmful code; (c) interfere with the Services; (d) scrape or harvest without consent; (e) attempt unauthorized access; (f) resell or sublicense access; (g) use the Services in high-risk scenarios (e.g., life support, emergency services) where failure could lead to injury or death.

4.3 User Content; License

You are solely responsible for content, data, and materials you submit (“User Content”) and represent you have all rights necessary. Ownership: You retain ownership of User Content. License: You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create non-derivative technical copies of User Content solely to provide, maintain, secure, and improve the Services.

5. AI-Generated Outputs

The Services may generate content using AI models. You are responsible for reviewing outputs for accuracy, legality, and fitness for your purpose. Ownership/Use: Subject to these Terms and applicable third-party model terms, we grant you a non-exclusive license to use, reproduce, and display AI outputs for your business. We do not assert ownership over your outputs. No Legal/Professional Advice: Outputs may be inaccurate or incomplete and are provided “as is.”

6. Intellectual Property

6.1 Company IP

All right, title, and interest in the Services and related content, software, and trademarks (“Company Content”) are owned by us or our licensors. Except for the rights expressly granted, no license is granted.

6.2 Feedback

If you provide feedback or suggestions, we may use them without restriction or compensation.

7. Payments and Billing

7.1 Fees; Taxes

Paid features are billed as described at purchase or in your plan. Prices may change prospectively with notice. Fees are exclusive of taxes; you are responsible for applicable taxes.

7.2 Billing & Auto-Renewal

By providing a payment method, you authorize recurring charges for your subscription term unless you cancel before renewal. You can cancel at any time in your account settings; cancellation stops future renewals, but does not retroactively refund already-paid periods unless stated otherwise.

7.3 Refunds & Disputes

Unless our plan page or local law says otherwise, fees are non-refundable. If you believe you were incorrectly billed, email support@campaignpipeline.ai within 30 days of the charge.

8. Privacy & Data Processing

Your use is subject to our Privacy Policy. If you process personal data via the Services, you represent you have lawful grounds to do so. To the extent we process personal data on your behalf, we act as a processor and you as controller, as described in our Privacy Policy and any applicable data processing addendum (if provided).

9. Third-Party Services

The Services may link to or integrate third-party services. Their terms and privacy policies govern your use of those services. We are not responsible for third-party content or conduct.

10. DMCA / IP Complaints

If you believe content infringes your copyright, send a notice to DMCA Agent – AMA Music Marketing LLC, 3458 Canal Court, Jupiter, FL 33469; dmca@campaignpipeline.ai; support@campaignpipeline.ai including: (a) your signature; (b) identification of the work; (c) identification of the infringing material; (d) contact info; (e) a statement of good-faith belief; and (f) a statement under penalty of perjury that the notice is accurate and you are authorized to act.

11. Disclaimers

THE SERVICES AND ALL CONTENT (INCLUDING AI OUTPUTS) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. We do not warrant uninterrupted or error-free operation.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $100, WHICHEVER IS GREATER. Some jurisdictions do not allow certain limits; those limits apply to the maximum extent permitted.

13. Indemnification

You will indemnify and hold us harmless from third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your infringement of third-party rights.

14. Suspension; Modifications; Force Majeure

We may suspend or modify the Services (including beta or trial features) with reasonable notice where practicable. We are not liable for delays or failures due to events beyond our reasonable control (force majeure).

15. Export Controls & Sanctions

You represent you are not prohibited from using the Services under applicable export-control or sanctions laws and will not use the Services in violation of such laws.

16. Electronic Communications; Notices

You consent to receive communications electronically. We may provide notices by email to your account email or by posting to the Services. Legal notices to us must be sent to support@campaignpipeline.ai with a copy to the mailing address above.

17. Governing Law; Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules.

17.2 Arbitration; Venue

Any dispute arising out of or related to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in West Palm Beach, Florida (or remotely by agreement). Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class Action Waiver; Small Claims

Disputes will be brought only on an individual basis and not as a class/representative action. Either party may bring an individual claim in small-claims court in Palm Beach County, Florida instead of arbitration.

17.4 Opt-Out

You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@campaignpipeline.ai with subject “Arbitration Opt-Out.”

18. Miscellaneous

These Terms (plus any order form/plan terms and our Privacy Policy) are the entire agreement. If any provision is unenforceable, the remainder remains in effect. No waiver is a continuing waiver. You may not assign these Terms without our consent; we may assign them. Sections that by nature should survive (e.g., IP, payments due, disclaimers, limitations, indemnities, governing law, dispute resolution) will survive termination.

Contact: AMA Music Marketing LLC, 3458 Canal Court, Jupiter, FL 33469 • support@campaignpipeline.ai